The
Winnefox Library System
Annual Plan
2005
List of Priorities
and Activities
The Winnefox Library System drafts a plan
of service each year to satisfy statutory requirements and to
provide a blueprint for system activities for the coming year.
The following is a summary of activities Winnefox will
undertake in order to continuously improve services to our members.
It is arranged according to broad programs as outlined
by state mandates.
I. Technology,
Reference and Interlibrary Loan Services
Priority: Explore
alternatives in an effort to continue to provide full ILL service
despite greatly reduced state support for ILL.
Activity 1: Maintain cooperative
agreements for ILL access with public and private educational
institutions in the Winnefox and Fox Valley Library Council
(FVLC) areas.
Activity 2: Investigate the use
of OCLC interloan as a less-expensive or more efficient alternative
to Wiscat-ILL
Activity 3: Work with Reference
& Loan and WILS staff to provide all possible ILL access
to library resources in and outside of Wisconsin.
Activity 4: Configure Z39.50
server for participation in Wisconsin linked system resource
sharing project
Priority: Improve the availability of reference services
at member libraries.
Reference service
has greatly improved at member libraries over the last several
years because of access to electronic information through the
Internet and via databases and other online resources subscribed
to or created by member libraries and Winnefox. Several activities will be undertaken in 2005
to continue to expand the range of information available to
area residents through their local libraries.
Activity 1: Continue to participate in a consortium providing
online reference via interactive chat over the Internet.
Activity 2: Survey member libraries and examine database
usage statistics to determine if the range of databases currently
offered best meets the needs of member libraries and their patrons.
Activity 3: Explore collaborative application for delivery
of 211 services in conjunction with Information & Referral
services.
Activity 4: Continue to educate member library staff on
the availability of backup reference assistance from the resource
library.
Priority: Improve the availability of technology services
and support at member libraries.
Activity 1: Continue to support the participation of new
libraries in the WALS computer consortium.
By the end of 2004, 28 of 30 libraries will be connected
to the WALS network and 26 libraries will be part of the shared
catalog. In 2005 we expect to bring at least one additional
library into the consortium.
Priority: Develop better communications between system
librarians providing reference & adult services.
Activity 1: Develop an adult services section on the staff
extranet.
Activity 2: Encourage the continued use of a WLS reference
& adult services discussion list.
II. Delivery
Service
Priority: Improve efficiency of delivery service in order
to shorten the turn around time from when a patron reserves
an item not currently held at their home library to the time
when the item may be picked up at that library from another
Winnefox member.
Activity 1: Implement changes in the delivery schedule
necessitated by a rapid increase in volume caused by Fond du
Lac PL’s joining the system in addition to the steady increase
in volume we have been experiencing in recent years.
Priority: Increase administrative information available
to system and member library staff and trustees by continuing
to expand and enhance the “extranet” for the system and member
libraries.
Activity 1: Survey member library staff and conduct usability
studies the to determine the documents and information needed
on the extranet and the most useful way to organize it.
Activity 2: Continue to post documents, policies, forms,
and procedures manuals for easy access by system and member
library staff.
Activity 3: Further develop trustee information resources
for easier accessibility by system trustees.
Activity 4: Assist member libraries in developing their
own extranets to improve staff communication.
III. Continuing
Education and Consulting
Priority: Provide a variety of continuing education opportunities
in sufficient quantity so that member library directors may
complete all continuing education requirements for certification
through Winnefox.
Activity 1: Offer or co-sponsor at least 10 workshops or
training sessions in 2005 at a variety of locations throughout
the system.
Activity 2: Continue to survey member library staff to
determine which potential workshop topics would fill the greatest
need.
Activity 3: Consider the needs of staffs at different-sized
libraries as well as well as those of different levels of experience
when considering workshop topics.
Activity 4: Continue to keep member librarians informed
of continuing education activities offered by other providers.
Activity 5: Explore increased cooperation with FVLC, neighboring
library systems, and other agencies to provide continuing education
activities more economically.
Activity 6: Purchase copies of required and recommended
textbooks for the courses required for certification to be loaned
to directors taking those courses.
Priority: Make sure that staff at member libraries have
the technical skills necessary to connect the public to electronic
information sources. They
must also have the skills necessary to make the most productive
use of the Sirsi Unicorn system and the staff extranet.
Activity 1: Provide small group, hands-on sessions that
demonstrate new information resources and computer programs
as they become available.
Activity 2: WLS and WALS staff will provide small group
or one-on-one training at member libraries for those who need
it most.
Activity 3: WLS and WALS will continue to explore low cost
alternatives for training and provide online follow-up tutorials
for some of the training we offer.
Priority: Continue to develop a relationship between
Winnefox staff and member library trustees so that Winnefox
may better serve the particular needs of trustees.
Activity 1: Sponsor at least one workshop for library Trustees.
Activity 2: Develop an orientation program for new member
library trustees.
Activity 3: Develop a series of information packets to
be sent to member library boards as needed to assist them in
dealing with issues such as budgeting, hiring a director, long
range planning, etc.
Activity 4: Provide on site consulting to member library
boards upon request.
Activity 5: Continue to partner with OWLS to produce the
Trustee Tales newsletter.
Priority: Assist member library directors in developing
the leadership skills necessary to guide the development of
their local libraries.
Activity 1: Assist in the development of teamwork at the
county level within the local Library Advisory Committees (LACs).
Activity 2: Encourage member libraries to provide adequate
compensation and recruit directors with an aptitude for leadership
as vacancies occur.
Activity 3: Design an orientation program for new library
directors using the Library Director’s Handbook, currently
under development by DLTCL staff
IV. Library
Services to Special Users
Priority: Assist local libraries in extending services
to non-English speaking families moving into the Winnefox service
area.
Activity 1: Assist local libraries in developing and presenting
programs for non-English speaking children and families in order
to promote family literacy.
Activity 2: Provide cultural sensitivity training to member
library and system staff through workshops and improving partnerships
with other groups serving emigrant groups.
Activity 3: Assist member libraries in developing materials
to promote library services to immigrant populations lacking
a cultural background of public libraries.
Priority: Assist member libraries in making electronic
information more readily available to individuals with disabilities.
Activity 1: Provide training to member library staff in
the use of assistive devices/software.
Activity 2: Use Winnefox Public Information staff to publicize
the accessibility of electronic information at member libraries. Publicity will target users with disabilities.
Activity 3: Stress ease of usability for those using assistive
devices/software for the visually impaired when designing Winnefox
and member library web pages.
V. Administration
Priority: Develop a strategic planning process for Winnefox
based on the needs of member libraries as articulated in library/county
level plans.
Activity 1: Study and summarize long-range plans of member
libraries (if they exist).
Identify areas of possible system support.
Activity 2: Initiate a pilot county-level planning process
in at least one county to both develop a county-wide service
plan and individual library service plans.
Activity 3: Hold a focus group session(s) with library
directors from pilot county(ies) to identify present and future
needs on which to focus of system support for member libraries.
Activity 4: Begin the process to revise each county’s long-range
plan.
Activity 5: Incorporate goals in the county plans into
the Winnefox Library System Long Range Plan and a strategic
action plan summary.
Activity 6: Consider alternatives for funding system services
as state funding continues to remain static.
Priority: Develop a comprehensive Winnefox service manual
for member library staff to be made available in print and through
the Winnefox extranet.
Activity 1: Department staff will create a written description
of their services and instructions for making use of them.
Activity 2: Written service descriptions will be compiled
and placed on the staff extranet.
IV. Collection
Development
Priority: Assist member libraries as they maintain current
collections and develop new ones.
Activity 1: Provide selection support through WCTS by making
member libraries aware of new releases and purchasing opportunities.
Activity 2: Continue to support development of new collections
in smaller libraries by offering ‘Collection Enhancement grants’
to WCTS libraries.
Activity 3: Encourage libraries to purchase their own DVDs
and books on CD as system support is phased out.
Activity 4: Support the creation of a member-supported
DVD circuit to supplement the library’s collections.
V. Direct
Payment to County Non-Resident Users
Priority: Obtain full funding for reimbursement formulas
for libraries where such funding does not exist.
Activity 1: Assist member libraries in providing regular
reports to county boards informing them of activities and services
provided to rural residents.
Priority 2: Assist member libraries to build closer relations
with county board members.
Educate county boards on the value of libraries to their
counties.
Priority: Begin investigating ways for counties and municipalities
to fund shared services that Winnefox can no longer provide
due to lack of support from the State.
Activity 1: Expand services funded through WCTS where appropriate.
VI.
Library Services to Youth
Priority: Develop better communications between system
librarians working with youth.
Activity 1: Develop a youth services section on the staff
extranet.
Activity 2: Encourage the continued use of a WLS youth
librarian discussion list.
Activity 3: Hold at least one workshop on a youth service
topic.
Priority: Provide support for programs targeting children
and families at member libraries.
Activity 1: Encourage use of WLS marketing resources for
children’s programs beyond summer reading.
Activity 2: Develop contacts, in cooperation with local
libraries, of community groups working with children and youth
to foster greater collaboration in service provision and marketing.
Priority: Continue to support Summer Library Reading
Program (SLP) activities in member libraries.
Activity 1: Coordinate all activity relating to children’s
summer reading programs including support material, performers,
etc.
Activity 2: Subsidize member libraries’ purchases of SLP
materials.
Activity 3: Continue to provide SLP performer booking services
for member libraries.
Activity4: Explore co-sponsorship of an end-of-summer
group activity for SLP participants from all member libraries.
VII. Public
Information
Priority: Re-develop a network of system “friends of
libraries” (the Library Information NetworK - LINK) willing
to assist with educating the public and elected officials regarding
the goals and benefits of system services.
Activity 1: Gain assistance from member libraries in contacting
those individuals who are interested in giving voice to their
support for libraries and systems.
Activity 2: Develop
informational material regarding the needs of libraries and
systems to be distributed to library friends in print and/or
electronically.
Priority: Assist member library directors in learning
techniques necessary to communicate directly and frequently
with county and municipal governments.
Activity1: Develop and/or update individual aids to be
used in presentations to government officials.
Activity 2: Assist member library directors in becoming
public speakers.
Activity 3: Include government officials in discussions
of service priorities within each county.
Priority: Raise awareness of library issues and the importance
of library services in the general public and county and municipal
governing bodies.
Activity 1: Evaluate the effectiveness of Shhhout about
Libraries newsletter within the context of the need to communicate
about Winnefox and its member libraries.
Activity 1: Provide member libraries with statistics, surveys,
reports, and other information to be used in informing members
of the public and governing bodies.
Activity 2: Assist member libraries in developing educational
materials for local and state government officials.
Priority: Study printing and graphics procedures to be
able to continue to offer these services to libraries at no
charge in spite of reduced funding.
Activity 1: Analyze printing requests to determine if some
projects can be printed by less expensive processes.
Activity 2: Educate library directors and staffs on how
to submit printing requests to maximize efficiency.
Activity 3: Explore the development of templates of commonly
used promotional materials that may be directly accessed by
member library staff for printing.